Is the integration of urgent, emergent, inpatient and
care of patients with
acute medical conditions.
“If you're trying to achieve, there will be roadblocks. I've had them; everybody has had them. But obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it.” —Michael Jordan
2. Build your team
Get people with the right vision, attitude, and skills on the bus.
3.Get to know your team
Think about whom you’re talking to and what motivates each member of your team. (I’m sure it wasn’t easy for Michael to integrate colorful characters like Dennis Rodman into the team, but they all came together and flourished.)
4. Collectively develop and announce team goals
Get input from the team and determine what the team’s goals should be. Then, drive the bus.
5. Empower the visionaries
Share leadership tasks with those who have vision and ambition. (We all remember how Michael set up Steve Kerr for the game winning shot that enabled the Bulls to defeat the Suns in the NBA finals).
6. Create team consensus through common understanding
Help each team member understand why the goal is important and how it benefits the team.
7. Take naysayers head on
Give your team opportunities to air negative feelings and discuss issues.
8. Communicate often—individually, and as a team
Text. Call. Meet.
9. Manage morale and build culture
Know when to push and when not to. Hold yearly retreats, holiday parties, etc.
10. Remember: Your positive energy is palpable!
Your team will mirror your effort, energy and enthusiasm.
We didn’t just accomplish what we did with leadership and talk. We were able to implement key TAT-D innovations. As the team came together with these new programs, we sent out congratulations to the team and to individuals via email in order to maintain and boost morale.
I feel ready for our next challenge, and for the next one after that I believe our team will be ready for a “3-peat”, just like the Chicago Bulls. Given all the resource challenges we have in the Acute Care Continuum going forward and how important the stakes are, I say it’s “game on.”
Imamu Tomlinson, MD received his bachelor of science in Biology from St. Lawrence University in New York and his medical degree from the University of Cincinnati. He completed his residency at Miami Valley Hospital in Ohio. Dr. Tomlinson has served as the Medical Director at Adventist Medical Center Selma since 2006, and served as the Medical Director at Adventist Medical Center Hanford from 2006 to 2011. Dr. Tomlinson was the Mid Valley Emergency Nursing Association Emergency Physician of the Year in 2006. Dr. Tomlinson has been an active member of the Hospital Medical Executive Committee. He led an effort to create the Department of Emergency and Diagnostic Medicine and currently serves as the chair of that department. As a result of his leadership, both medical centers have increased their volume by more than 90% and only 0.5% of patients leave prior to seeing a medical provider.
Trackback from Perspectives on the Acute Care ContinuumIn one week we will be counting down the top 3 most read blogs of the year. We challenge you to guess the number 1 blog from 2012 and win!
In the poll below we invite you to choose which post you think was the most popular from 2012. All correct answers... ...
Milt, that is great, just like the "flu game", perhaps future generations should know that shift as the "tachycardic severely hypotensive dehydrated shift"?
Re point #1 above: I remember the day Mu came in to the ER after pushing himself playing some extreme golf in 104 deg Fresno heat wave - he was tachycardic hypotensive severely dehydrated and could hardly walk in the door - he ran in several L IV fluids and just did his shift like usual.
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